Take note: the student printing quota or stipend is only for black & white printing. See Color Printing tab for more info.
From: http://www.wiu.edu/university_technology/student_resources/printing/ (January 2025)
"Black and White laser printing is provided to students through a 250 page print stipend per academic year at no additional cost. Once the 250 pages have been printed, there is a $.10 per printed page charge for printing and Rocky Dollars is the charge-back method. Duplexing (printing on both sides) is recommended as a two sided document counts as 1 page."
Q: Can my print quota be used up by purchasing other items on campus with Rocky Dollars? In other words, can I run out of prints because I buy too many coffees at the Union?
A: No. The 250 page quota is not just Rocky Dollars loaded by uTech onto a student's card. It is a credit in the PaperCut system only and therefore cannot be used up when buying other things on campus.
However, once a student runs through their quota and has to top it up with Rocky Dollars, the spending at that point is not differentiated. When a student sends a print job, the system first looks at that individual's print quota. If there are no prints left in the quota, it looks for Rocky Dollars next. In either case, there is a pop-up window they have to acknowledge to say they want to proceed. If the person's quota is gone and they don't have any Rocky Dollars, the print job will be denied.
If you are logged in with a student ecom account and all your print jobs are denied, it is related to your status in the Registrar and uTech systems:
A temporary workaround is to log in as a guest. See instructions on the Printing Overview page. If the problem persists, you should speak with uTech at Stipes 126, 309-298-TECH, or support@wiu.edu
If you are logged in with a student ecom account and a single print job is denied, you may be trying to print too large of a job. As of August 2023: "There is a 50 page two-sided and 100 page single sided maximum per print job."
From: https://www.student.services.wiu.edu/web-apps/RockyDollars/Default.aspx (January 2022)
"Your on-campus Rocky Dollars with your WIU ID card requires you to add funds to your account so that your card becomes a 'declining balance' account. You can do this in person at the Housing Office on the first floor of Seal Hall or online via this website [link above].
To add points to your ID card (or to simply check your balance), please enter your ECOM user name and password. You will need a credit card (or debit card with a major credit card logo) to add points to your ID card. Please Note: It may take up to 10 minutes before the points addition will be available for use."
Student printing process on WIU computers (as of January 2022):
If you experience a problem with printing, here are some steps you can take: