When it comes to communication, most will choose email as the most effective tool. It allows us to keep projects moving when one is unavailable, on the other side of the world, or when you are not available yourself. The average person using email that is business related receives and sends over 100 emails per day. Emails are also easily misunderstood. Due to the mass volume of emails one can receive and send, it is important to write emails clearly and concisely. Writing clearly is a skill and like all skills, you have to work at it. Writing clearly means knowing your purpose, the "One Thing" Rule, showing empathy, Keep introductions brief and proof read before sending. Practice makes perfect so grab a friend or coworker before stepping out there.
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